Shipping & Returns
We ship in the US and Worldwidethrough USPS, FedEx, DHL and UPS.
- All orders are processed and shipped within maximum 1 business day.
- All orders are covered by insurance. Which means free reship for damaged, stolen, or lost packages.
- We offer FREE standard shipping in the US for $34 or more.
- We offer Ground shipping mode (2 to 10 business days) for $4
- We offer Express shipping mode (1-3 business days) for $18
- For international orders, we ship using DHL Priority Express. It takes from 4 to 15 business days to receive an international order.
- FREE international shipping is available on orders over $75.
As soon as the product is shipped, you will receive an email with the tracking number. - Returns are free for products that have not been used. This means no writing in it, and the box and journal sleeve are still available. If you want to return the item, please contact us and send us a short video of the box and the journal's first pages, and we will arrange the return.
If a customer places an order with the wrong address, and the order is processed and shipped already, we are not entitled to ship other orders free of charge. If a customer places an order with the wrong address, we are not entitled to refund the order, but we will reship it.